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filler@godaddy.com


Go2Gate® guides you from your parking spot or terminal entrance directly to the correct check-in counter with real-time ETA and dynamic routing.
Choices:
-> Scan QR code to open G2G Web App
• Enter Flight Number or
• Select Airline
Direction Flow Created "Blue Line"
Parking Level ➜ Terminal Entrance ➜ Check-In Zone & Baggage Drop off -> Security -> Gate
*Note: In Terminal parking “save my spot” is available.

Follow the AR blue line to the nearest security checkpoint based on live congestion data.
Choices:
• Find Fastest Route
• View Waiting Time
• Map
• Gate
• Dine & Shop
• Accessibility Route
Direction Flow:
Check-In ➜ Security Control ➜ Fast Lane (if needed) -> Gate
Description:
The system calculates the optimal Security point and adapts instantly to congestion changes.

Choose to explore retail or proceed directly to your Gate.
Go2Gate® adjusts your route based on boarding time. Relax or Explore.
Choices:
• Go to Gate
• Dine & Shop
• Lounge Access
• Live ETA
• Gate Updates
• Redirect to a new Gate if needed
• Restrooms
Direction Flow:
1. Security ➜ Retail Area ➜ Lounge ➜ Boarding zone ➜ Gate
2. Security ➜ boarding zone ➜ Gate
Description:
Passengers choose between retail exploration, dinning or direct to Gate routing.
Boarding time awareness keeps them always on schedule and a continuous guidance ensures passengers arrive at their gate on time.


If you feel lost, one tap recalculates your position and restores your optimal path to your Gate.
🧭 Instant Re-Orientation logic
Choices:
• Show My Location
• Recalculate Route to the Gate
• Call Assistance
Direction Flow:
Current Position ➜ Direct to Gate
*NOTE: Even if the “I am lost“ button is not pressed, the Go2Gate® System automatically detects route deviation under the following conditions:
When triggered, the button will automatically glow and enlarge to attract attention.
”I am lost button” appears on All Screens (never hidden inside menus)

Passenger Arrived at Gate.
Journey Termination.
“Thank you for visiting Heraklion International Airport.
Have a wonderful Flight!”

Let us guide you ➜ JUST FOLLOW THE BLUE LINE


Routing Created:
Arrival Gate ➜ Baggage Claim ➜ Exit/Parking/etc.



Wheelchair Route Optimization Example:
Standard Route
• 450 m
• Includes 3 staircases
Accessible Route
• 520 m
• 100% step-free (elevator)
• +1:40 min
• Minimum corridor width: 1.8 m
”Accessibility is not a feature. It’s our standard. We create optimized journeys for every passenger”

Passenger Type, Speed, 500m (ETA)
*Full compliance with EU EN 301 549 accessibility standards.

With adaptive routing intelligence, Go2Gate® doesn’t just guide passengers — it protects time, reduces stress, and ensures no one is left behind.
This is inclusive navigation.
This is airport intelligence redefined.
Go2Gate® is designed with a strict privacy-by-design approach.
All processing is aligned with the
General Data Protection Regulation (GDPR).
To deliver gate-change and flight updates,
Processing follows a strict data-minimization approach in alignment with the General Data Protection Regulation (GDPR).
Data is automatically deleted after the flight is completed or upon withdrawal of consent.
